Shelley evenson is currently an Associate Professor in the School of Design at Carnegie Mellon University. Shelley teaches in the area of interaction design. Shelley has worked for more than 25 years in multidisciplinary consulting practices. Her work focuses on tapping into the needs of constituents, defining the best opportunities to respond to those needs, quickly prototyping the response and iteratively reshaping it based on feedback. Prior to CMU, Shelley was cofounder of seeSpace and Chief Experience Strategist for scient. Her client engagements have included CIBC, Texas Instruments, Williamsburg Institute, Apple Computer, Xerox, Diamond Technologies, Bank of Montreal, and Kodak. Her current interests include design languajes and strategy, experiences that skill, organizational interfaces, design for service and what lies beyond user-centered design.